Here to answer questions quickly.

Ask us a question

Start a Customer Support Ticket

Looking for braking advice or have product questions? We'd love to hear from you. (Scroll down for returns).

    Contact info

    Submit a support ticket
    support@mtxbraking.zendesk.com
    Catch us on Support Chat
    This is monitored at least 8 hours a day from our desks and phones - hit us anytime you have questions.
    Want to call or text us?
    801-901-7750
    Location
    We are based in Salt Lake City, UT

    Returns

    Shipping

    Orders placed by 2pm MST will go out same-day, Monday through Friday excluding holidays. Anything after will be shipped first-thing the following morning (Monday through Friday only). All product ships from Salt Lake City, UT.

    Apply for a Dealer Account (and Pro Program)

    We want you to proudly sell our product. Our line is tested & proven; we will always stand behind our products. In a retail environment, the MTX packaging will be beautifully designed to catch the eye of the customer. Reach out to us to receive our forthcoming product line and pricing structure. Are you a bike shop employee or industry associate looking for EP? Email us and let's talk - we can set you up with our program quickly.

      In most cases, we want to have a quick phone conversation with you before we send our pricing structure.

      Are you a sales rep and want to sell our product to dealers?

      We want to talk to you.